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Differentiate your business with Chief’s free online training program. You’ll improve your product knowledge and installation techniques and earn free industry credits and rewards!

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Why Certify?

Chief's free program is brimming with market-specific solutions and uses virtual rooms and videos - all to help drive success to impact your bottom line. You'll increase your knowledge of many different mount solutions and put that knowledge to work for you on the job. Whether it's helping a customer pick a product solution or installing it yourself, this program was created to help you succeed on the job.

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Earn Industry/Renewal Credits

Automatically earn free InfoComm CTS RUs, CEDIA CEUs, DSEG credits and AIA credit.

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Improve Your Business

Take the training that applies most to your business and market segments. Choose the right mounting solutions for the job.

become expert

Become an Expert

Increase your knowledge of Chief solutions and installation techniques. Better understand all the different configurations and accessories available.

become expert

Differentiate Yourself

Be the first on a bid to identify yourself as Chief Certified. Show your status as a Chief Certified Partner with professional materials and support.

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Get Rewards

Receive a shirt or tool belt when you become a Chief Certified Partner. Keep going with your training and earn a $20 Amazon™ gift card when you reach 600 and 1,200 points.

You’ll receive a gift when you become a Chief Certified Partner. Keep going with your training and earn even more rewards when you reach 600 and 1,200 points.

How to Get Certified

The best thing about online training is that it takes place on your schedule at your pace. You determine which industry segments to study and whether to focus on installation techniques or mount selection to help make the sale. It will guide you to become an expert in Chief products and in key vertical markets such as corporate, residential, education, digital signage, hospitality and house of worship. New courses are added often.

Chief offers two tracks:

product track

Who should take this?

Owners, Buyers, Sales People, Project Managers, Estimators, Consultants, Designers, Architects and others responsible for selling or specifying mount solutions.

What will you learn?

  • Features and benefits of Chief product solutions and how to sell the value difference
  • Products and solutions to recommend in key market segments
install track

Who should take this?

Installers, Project Engineers and others who install mount solutions.

What will you learn?

  • Key features and technical nuances of Chief products
  • Safe and fast installation techniques


Below is a list of frequently asked questions about the Chief Certification Program. If you have any questions that aren't answered below please contact us at

How long does this program take to complete?

Approximately 3-6 hours depending on your choice of Product or Install Track and market selections.

How do I submit industry credits I’ve earned?

Now you can sign in to the Chief Certification dashboard and download a copy of your official Chief Certification transcript to submit to InfoComm, CEDIA, DSEG or AIA for credit. Remember, you must complete all classes in a market module to earn industry credit.

Do I need to renew my certification each year?

No. Once you complete the program, you’re a Chief Certified Partner for life! But you can always come back and take new courses as they’re available.

Do I have to complete the training all at once?

No. Once you complete a module and take the quiz, you can log out. When you log back in, your dashboard will let you know what you have completed and what modules you have left to take.

How does the point system work?

Users earn Chief points for every module completed. To become a Chief Certified Partner, you must earn 200 points. Continue with your training and you’ll receive rewards at 600 and 1,200 points.

How many industry renewal units are possible through this program?

The Chief Certification Program is accredited for 12.5 CTS RUs from InfoComm, 8.25 CEDIA CEUs, 2 Digital Signage Experts Group Credits and 1 American Institute of Architects credit.

I don’t have a dealer number. Can I still become a Chief Certified Partner or take these classes?

You must have a dealer number to register. If you aren’t sure your company has a dealer number, please contact Chief Customer Service or at 1-800-582-6480.) If you do not have a dealer number, please register online. Once you have completed the form, we will follow up with additional information.

What are my web browser requirements for the program?

A broadband internet connection, a modern web browser (We recommend a minimum of Internet Explorer 8, Firefox 3, Safari 4 or Google Chrome), and Adobe Flash Player 9 or above.